• Variable Speed Drives

    Variable Speed Drives

  • Around 200 vessels with INGEDRIVE convertes

    Around 200 vessels with INGEDRIVE convertes

  • Flexible & Customized

    Flexible & Customized

  • Over 2GW Installed

    Over 2GW Installed

In our commitment to offering our clients complete and personalised solutions, Ingeteam offers a 360º CRS (Customer Relationship Service) with all of our product range, providing you with comprehensive consultancy, direct technical support, training and maintenance services throughout the lifetime of our products.

360º CRS is a dynamic, personalised service that covers all of stages and contact points between Ingeteam and our clients. The 360ºCRS programme is supported by a professional technical team whose goal is client satisfaction and continuous improvement of products and services, always hand in hand with the latest advances and technologies in each application sector.

The following services are part of the 360º CRS programme.

24/7 support incl. direct access to R&D engineers

During the warranty period, in the event of an incident, Ingeteam guarantees immediate, permanent, and direct assistance with key technicians and engineers providing advice and high-quality support to our clients.

Once the warrant period has expired, Ingeteam offers its clients the option to extend out-of-hours customer support services provided by the Ingedrive technical support team by means of customised contracts to suit the needs of our clients.

25-year lifecycle incl. service + spares

Ingeteam guarantees the repair service of the entire INGEDRIVETM family for a period of 25 years as of the date of purchase of our equipment.

Remote Access

INGEDRIVETM products are ready to be monitored remotely which enables Ingeteam's technical team to offer our clients the option to track and analyse any incident in a device remotely.

Commissioning

The commissioning of INGEDRIVETM equipment is carried out by highly-qualified, multidisciplinary staff with experience in a wide range of sectors, to ensure your installation has best adaptation and best performance. This, together with the fact that devices leave the factory having been completely tested and verified, makes the commissioning time considerably shorter.

Spare Parts Stock

Ingeteam has designed the INGEDRIVETM range based on the concept of power stacks. This enables us to have a permanent stock of main converter components in our logistical and manufacturing centres, reducing the supply times for immediately attending to potential emergencies to a minimum.

Repairs

Anytime, anywhere. The aim of INGEDRIVETM Support is to minimise the impact of a potential stoppage or incident in our devices. Therefore, we offer a global field service within 48 hours anywhere in the world.

Technical Support and Engineering

Ingeteam offers its clients pre-sales technical and engineering support in order to provide assistance and advice during the initial stages and from the project definition to the commissioning of our equipment and delivery of our installations.

Training

Ingeteam's team of course leaders offers comprehensive, customised theory and practical programmes to meet the training requirements of its clients.

Ingeteam has a specific area for providing theory and practical classes where we have specific material and converters with different topologies from the entire INGEDRIVETM range.

The different options can be summarised in two levels in which the subject content and depth of learning is adapted to the student and to the aim of the course.

  • User Level Course → Designed for maintenance and troubleshooting. Aimed at users and end users.
  • Expertise Level Course → Aimed at equipment commissioning engineers. More for integrators.



Offshore Solutions

Offshore Solutions Catalogue

Oil & Gas Solutions

Oil & Gas Solutions Catalogue

Mining Solutions

Mining Solutions Catalogue

INGEDRIVE Product Range

INGEDRIVE Product Range Leaflet

INGEDRIVE Product Selection

INGEDRIVE Product Selection Leaflet

INGEDRIVE Product Range Table

INGEDRIVE Product Range Table

INGEDRIVE MV100 Air Catalogue

INGEDRIVE MV100 Air Catalogue

INGEDRIVE H Hybrid Electrical Drives

INGEDRIVE H Hybrid Electrical Drives

Highly-Efficient & Compact Integrated Power System for Electrically propelled vessels

Highly-Efficient & Compact Integrated Power System for Electrically propelled vessels

  • 27/06/2017

    HYDROVISION

    HydroVision International is the largest gathering of hydro professionals worldwide. The event highlights perspectives on the role of hydropower, expl...
  • 27/06/2017

    POWER GEN EUROPE

    Celebrating 25 years Now in its 25th year, POWER-GEN Europe and co-located Renewable Energy World Europe, is the dynamic centre point, where a rapidly...
  • 18/07/2017

    IRAN HYDROPOWER

    Iran Hydropower 2017 is a prime expo and conference focusing on the enormous potential within Iran to derive electricity from its natural resources. T...
  • 05/09/2017

    FUTURE HYDRO AFRICA

    Future Hydro Africa expo and conference, the only hydro-dedicated expo and conference in Africa, will gather hydro energy experts representing leading...
  • 10/09/2017

    Solar Power International

    Solar Power International (SPI) generates success for solar energy professionals and the global solar industry. SPI sets the standard for solar events...
  • 11/09/2017

    TURBOMACHINERI & PUMP SYMPOSIS

    46th turbomachinery & 33rd international pump users symposia (tps 2017) Symposia: Sept. 12 –14, 2017 | Short Courses: Monday, Sept. 11, 2017 

Do you need more info?

Ingeteam Power Technology, S.A

Parque Tecnológico de Bizkaia, Edificio 110
CP: E-48170  Zamudio, Spain
Tel: +34 944... Ver Teléfono

GENERAL INFORMATION

ingedrive.info@ingeteam.com  

TECHNICAL SUPPORT

ingedrive.support@ingeteam.com