One of the most important factors of Ingeteam´s success is the quality offered in products and services, guaranteed by the ISO 9001, ISO 14001 and OHSAS 18001 certificates, as well as the high level of involvement of all of the personnel that take part in the design and manufacturing processes.
In this context, Ingeteam has decidedly opted for the LEAN Manufacturing Philosophy as well as different systems of self-control and bar code traceability, with the aim of offering excellence in our products and services.
360˚ CRS, a comprehensive service
In our commitment to offering our clients complete and personalized solutions, we offer a 360˚ CRS service with all of our product range, providing you with comprehensive consultancy, direct technical support, training and maintenance services throughout the lifetime of our products.
360˚ CRS is a dynamic, personalized service that covers all of stages and contact points between the company and our customers. The 360˚ CRS program is supported by a professional technical team whose goal is client satisfaction and continuous improvement of products and services, always hand in hand with the latest advances and technologies in each application sector.
The Technical Support Service included in 360˚ CRS provides our clients with specific preventative and corrective maintenance programs for the whole product range, as well as personalized customer service and guaranteed, on-site assistance in any part of the world.