INGETEAM TECHNICAL ASSISTANCE (both for PV Plants located in ITALY and WORLDWIDE)
BONFIGLIOLI TECHNICAL ASSISTANCE (ITALY)
Fast support in case of technical problems with Your Ingeteam products
To receive a quick and efficient Assistance Service please duly fulfill the Request for Repair Forms (Annex "E" - "E2") or Technical Assistance Form (Annex "L") depending on product series for which you need the assistance or depending on pv plant location, available at these links and send them to the email addresses here above mentioned.
Regarding all Companies working as installers, distributors or O&M operators, please note that your reference Form is the Annex "E" even if You operate on behalf of Privates.
We also please You to check our Warranty and Technical Service Terms available on Warranty Section.
You will be contacted by our Technical Assistance Service as soon as possible.
Always download the latest annex version
you can find at the links here below
Download the annexes:
Single-Phase I° Level Maintenance (IT) - Single-phase Inverter
Single-Phase I° Level Maintenance (EN) - Single-phase Inverter
A tool that Ingeteam gives to all its customers to autonomously implement preventive and corrective maintenance solutions and to guarantee and keep the PV plants running for all its life-cycle.
Ingeteam products range Series INGECON® SUN are covered by 5 Years manufacturer warranty in case of components or manufacturing defects.
All products commercialized by Ingeteam are covered by 2 Years manufacturer warranty in case of components or manufacturing defects.
Moreover Ingeteam offers additional Warranty Extensions for product Series INGECON® SUN 1Play, INGECON® SUN 3Play, INGECON® SUN Power e INGECON® SUN StringControl.
Manufactuer warranty can be extended upon request up to 10, 15 o 20 years.