INGETEAM TECHNICAL ASSISTANCE (both for PV Plants located in ITALY and WORLDWIDE)

E-mail: service.italia@ingeteam.com

E-mail: service2.italia@ingeteam.com

 

BONFIGLIOLI TECHNICAL ASSISTANCE (ITALY)

E-mail: federica.massafra@ingeteam.com


Fast support in case of technical problems with Your Ingeteam products

To receive a quick and efficient Assistance Service please duly fulfill the Request for Repair Forms (Annex "E" - "E2") or Technical Assistance Form (Annex "L") depending on product series for which you need the assistance or depending on pv plant location, available at these links and send them to the email addresses here above mentioned.

Regarding all Companies working as installers, distributors or O&M operators, please note that your reference Form is the Annex "E" even if You operate on behalf of Privates.

We also please You to check our Warranty and Technical Service Terms available on Warranty Section

You will be contacted by our Technical Assistance Service as soon as possible.

 

Attention
Always download the latest annex version
you can find at the links here below

Customer Form to fulfill Form
ALL
ITALY
COMPANIES Request for Repair Form 
for PV PLANT LOCATED IN ITALY

(Product Series INGECON® SUN and Communication Accessories)
Annex "E"
ALL
FOREIGN
Request for Repair Form
for PV PLANT LOCATED WORLDWIDE

(Product Series INGECON® SUN and Communication Accessories)
Annex "E"
ALL
ITALY
Request for Repair Form for final user 10 years warranty for PV PLANT LOCATED IN ITALY
(Product Series INGECON® SUN Lite, Smart TL)
Annex "E2"
 ALL
ITALY
Request for Technical Assistance Form 
for PV PLANT LOCATED IN ITALY

(Product Series INGECON® SUN and Communication Accessories) 
Annex "L" 
 ALL 
FOREIGN
Request for Technical Assistance Form
for PV PLANT LOCATED WORLDWIDE

(Product Series INGECON® SUN and Communication Accessories) 
Annex "L" 
 AUSTRALIA  Request for Technical Assistance Form
for PV PLANT LOCATED IN AUSTRALIA

(Product Series INGECON® SUN and Communication Accessories)
 Annex "L - Australia"


Download the annexes: 
Single-Phase I° Level Maintenance (IT) - Single-phase Inverter
Single-Phase I° Level Maintenance (EN) - Single-phase Inverter
A tool that Ingeteam gives to all its customers to autonomously implement preventive and corrective maintenance solutions and to guarantee and keep the PV plants running for all its life-cycle.