In our commitment to offering our clients complete and personalised solutions, at Ingeteam we offer a 360º CRS service with all of our product range, providing you with comprehensive consultancy, direct technical support, training and maintenance services throughout the lifetime of our products.
The 360º CRS program for INGEGRID™ solutions places its emphasis on four areas which are fundamental to the success of your project.
Consultancy -
One of the main characteristics of our solutions is modularity which together with our technological know-how allows us to offer our clients added value by providing advice to find the best solution to fit each case.
Cost-Profit Analysis -
Ingeteam offers its clients the possibility of carrying out cost-profit studies to find out the profitability of the plant. This analysis is made based on the initial data provided by the client, always after signing an NDA, with 100% result reliability ratios.
Simulation and Modelling -
15 years have passed since the first rotary machine and power electronics simulation models. Over this period of time, we have gained a large knowledge base for modelling grids and systems. These days, thanks to the INGEGRID™ SIM simulation tool, it is feasible to know how the plant will behave in real situations during the stage of defining and analysing the various options.
Commissioning, Operation and Maintenance-
Once the plant has been commissioned by our engineers, there are several maintenance programs which can be adjusted to the needs of our clients; from Easy Maintenance where Ingeteam provides comprehensive training to our clients' engineers so that they can perform routine maintenance on the equipment, to the Full Maintenance Service where Ingeteam performs all associated maintenance tasks.
360º CRS is a dynamic, personalised service that covers all of stages and contact points between Ingeteam and our clients. The 360ºCRS programme is supported by a professional technical team whose goal is client satisfaction and continuous improvement of products and services, always hand in hand with the latest advances and technologies in each application sector.
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