Scope of services

1. Hotline service

   The Hotline Service shall cover following assignments:

  • Support on failure identifications
  • Support on trouble shooting guidelines
  • Manage field service assistances
  • Support to define list of materials and tools to perform repairs

2. Spare parts management

  • Stock of Parts at each Service Center à Sized depending on the generators in operation in the region.
  • Warranty of supplied Parts:  twenty four (24) months starting to count on delivery of the part.
  • Full Spare Part Management on request.

3. Repair services

  • Generator Inspection.
  • Root Cause Analysis.
  • Generator Repair.
  • Implement state of the art repair procedures.
  • New Generator testing criteria.
  • 6 week standard repair lead time
  • Generators in stock upon request

4. Training services

  • Covered areas:
    • Generator Description
    • Quality Control - Test Bench
    • Maintenance during Storage & Installation
    • Commissioning and Start-Up
    • Preventive Maintenance - Recommended Program
    • Service Anomalies
    • Corrective Maintenance / Troubleshooting
    • Generator Bearing / Slip Ring replacement
  • Training Certificate issued
  • Generator instruction, start-up and maintenance manual.

5. Value added solutions

  • Electrical Diagnosis: Uptower Surge Testing Capability.
  • Mechanical Diagnosis: Uptower vibration monitoring equipment
  • End of Warranty Quality inspections
  • Engineering resources to implement design improvements

6. Health, safety and environment

  • INDAR shall qualify its own personnel according to local HSE requirements. 
  • INDAR shall qualify its own personnel according to CUSTOMER requirements. 
  • GWO certified 

The Solar Show Africa by maitane.barrena

Details

Johannesburg
23 - 24 August

Website

THE SOLAR SHOW AFRICA

Direction

Sandton Convention Centre
161 Maude St, Sandown,
Sandton, 2196
South Africa

Google Maps
Inter Solar South America by maitane.barrena

Details

Sao Paulo
23-25 August
 

Website

Inter Solar South America

Direction

Expo Center Norte
José Bernardo Pinto St., 333
Vila Guilherme
Sao Paulo
Brazil

Google Maps
CIGRE 2022 SESSION by maitane.barrena

Details

Paris
29 August - 02 September
 

Website

Cigre 2022

Direction

Le Palais des Congrès de Paris,
2 Pl. de la Prte Maillot, 75017 Paris,
Francia

Google Maps
SMM by maitane.barrena

Details

Hamburg
06 - 09 September

Website

SMM

Direction

Hamburg Messe,
20357 Hamburg,
Germany

Google Maps
SPI Anaheim by maitane.barrena

Details

Anaheim, CA
19 - 22 September

Website

Solar Power International

Direction

Anaheim Convention Center
800 W Katella Ave,
Anaheim, CA 92802,
USA

Google Maps
Energy Storage Europe by maitane.barrena

Details

Düsseldorf
20 - 22 September

Website

ENERGY STORAGE

Direction

Convention Center Düsseldorf
Stockumer Kirchstraße 61,
40474 Düsseldorf
Germany

Google Maps

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Our technical and sales team will be glad to answer all your enquiries. We kindly ask you either to keep in touch with us through our contact data or to fill the enclosed form. We will reply you at the shortest notice.

Thanks in advance for your interest.

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